Terms & Conditions

Deurali (UK) Ltd T/a Deurali Travel . Our ATOL no. 10127

A deposit secures the seat only but doesnot guarantee the final price. After payment if the Airlines charge us fuel surcharge or any other surcharge or there are tax increases which has not been mentioned at the time of booking, it should be paid at the time of issuing the ticket against full payment.Any re-issue, revalidation or cancellation of issued tickets will incurr administration charges. Some tickets may be non changeable/non-refundable as will be explained at time of making a booking / deposit / full payment. Passport and visa requirements are entirely the client’s responsibility.

Your Financial Protection

“When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially procted, where you can get information on what this means for you and who to contact if things go wrong. ”

” We , or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative at no extra cost to you. You agree to accept that in those circumstances the alternative ATOL holder will oerform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme or (your credit card issuer where applicable.)”

” If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise ) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on ) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme “